Child and parent centre

Hopscotch Pilot Report March 2024

Hopscotch – creating pathways into paid work for parents via Child and Parent Centres

In 2023, Anglicare WA set out to test an innovative pathway to meet community and workforce needs.  In collaboration with Community Skills WA & Dudley Park Child and Parent Centre, Anglicare created a low stress, accessible pathway into paid work in the care work sector.

The Hopscotch initiative accepted the challenge to bridge the divide between those seeking employees and those seeking work, to create flexible pathways that accommodate the needs of both employers and prospective employees, while considering sustainable career options that will survive in the broader context of the future of work.

Microsoft PowerPoint – Hopscotch Pilot Report_March 2024 – A4 version (

Education and Training

CSWA Newsletter – March 2024

Having completed and submitted our WA Jobs Education and Training (WAJET) survey responses for 2024, the team is now looking to revisit key findings and explore potential opportunities to develop the current and future workforce. This will include further consultations but also exploring ways in which the information can be shared with key stakeholders such as schools, to raise awareness of the incredible range of career opportunities.

Girl doing homework or online education.

CSWA Newsletter – January 2024

On behalf of the CSWA Team, Happy New Year to all our stakeholders. We look forward to working with you all in 2024 connecting dots and building capacity across the Community Services, Health and Education workforces.

One thing we are committed to doing in 2024 is sharing more of the good news stories that we are fortunate enough to uncover when we engage with stakeholders across the State that showcase innovation and positive impact


Chairperson’s Report for the 2023 Annual General Meeting

Chairperson’s Report for the 2023 Annual General Meeting of the Community Services, Health, & Education Industry Training Council operating as Community Skills WA (CSWA)

The Chairman’s report is provided in accordance with the requirements of the Community Services, Health, & Education Industry Training Council constitution (operating as Community Skills WA (CSWA)) and its Service Agreement with the Department of Training and Workforce Development (DTWD). The report provides an outline of CSWA’s strategic progress, issues, and activities during 2022/2023.

Community Skills WA represents the Community Services, Health and Education sectors across Western Australia and engages with stakeholders to ensure industry and learner needs are identified and considered. CSWA has continued its advocacy work over the last 12 months to ensure strategies and training products are best positioned to develop the current and future workforce at a local level and support learner success.

In 2022-2023, the Community Services, Health and Education sectors continued to experience growth, with employment in the Health Care and Social Assistance sectors alone increasing to 203,900 in April 2023. This represents 13.9% of the WA workforce, which when combined with Education and Training increases to over 21%. Furthermore, the recently released Commonwealth White Paper identified that “the ageing population and demand for care services are two of five major forces that will shape the Australian economy of the coming decades.”

Compounded by an increasingly tight labour market, housing shortages and cost of living pressures, attracting and retaining a workforce across all these sectors has become increasingly challenging. This has however created opportunities to focus on place-based solutions which are increasingly reliant on VET pathways and create valuable employment opportunities within communities. Following the development of these pathways and connecting of dots by the CSWA teams, examples of the development of a local sustainable workforce are starting to emerge. The opportunity to continue and expand this work will come via support for the Community Care Development Model, with these recent examples providing evidence of the potential gains for both the sectors and community.

In addition to regional engagement, CSWA has continued to advocate at both State and Commonwealth levels, to ensure training products align with industry requirements and system capacity issues are identified and delivery and implementation challenges addressed to improve accessibility. The recent establishment of HumanAbility is hoped to provide an opportunity to ensure that future training products accommodate the often-unique needs of the WA sector workforce and student demographics.

While the year has presented challenges, including the update of a large number of training products, VET capacity issues limiting access to training and significant changes across the VET system, there are also considerable examples of success. These examples have further enabled CSWA to build its reputation as a valued source of advice and support around training and workforce development across all the sectors it represents.

While CSWA concluded work on the Regional Early Childhood report for the State Training Board in 2021. the release of the McGowan Government’s Early Childhood Education and Care (ECEC) Regional Workforce Action Plan in May 2023 once again highlighted the value of the advice provided by CSWA. On the back of this report the successful facilitation of the recent Early Childhood Roundtable demonstrated CSWA’s ability to engage with all key stakeholders and provide the opportunity for a collaborative approach to identifying opportunities for change.

The significant expansion of the Certificate II Community Health and Wellbeing pre-traineeship across the state has continued to create opportunities for school students to explore career opportunities equitably and in a way that supports success. The qualification also continues to gain recognition as a pathway and mechanism to build the future workforce across the social assistance and allied health sectors.

The Integrating Mental Health Practice skill set established in early 2022 also continues to increase sector capacity and most recently the Community Support skill set has proved its value in not only underpinning the Ageing and Disability Job Ready program, but also providing a critical entry pathway in regional and remote communities.

During the year, CSWA worked closely with Shelter WA, North Metro TAFE, Community Housing Providers, and the Department of Communities to present an application to the State Training Board supporting the establishment of the Cert IV in Housing qualification as a

traineeship. This was achieved in September and importantly as a result of significant advocacy by CSWA the qualification delivery commenced, which will build the capacity of the community housing sector workforce.

I would like to take this opportunity to thank the CSWA Board who continue to promote and support the work of the Training Council, as well as provide expert advice and advocacy when required.

I offer this report for the Council’s acceptance.

Neil Guard
November 2023


CSWA Newsletter – November/December 2023

As the CSWA team will be taking a break over the Christmas period this will be the last newsletter for the year and as such presents a time for reflection on the year that has nearly passed.

As always, we are aware of the ongoing challenges faced by the community services, health and education sectors due to funding uncertainty, costs of living pressures, housing access and the impacts of a highly competitive labour market to name just a few.

CSWA Newsletter – November/December 2023 (


CSWA Newsletter – October 2023

The recently announced five-year National Skills Agreement (NSA) represents a substantial investment in the vocational education and training sector in WA. Successful advocacy by the Cook Government has resulted in an agreement, which CSWA envisages will provide significant opportunities for WA to access training and workforce initiatives.

V2 CSWa Newsletter Aug 2023

CSWA Newsletter – August 2023

The design of the Department of Training and Workforce Development’s recently released 2023-2028 Strategic Plan was inspired by Aboriginal artist Brody Campbell’s artwork “Kaartdijin”. This artwork, which translates to “knowledge” in his language, tells a story of transforming lives and communities, and enabling a thriving economy through contemporary vocational education.

Suggestion and feedback sharing for improvement. Listen to team feedback to improve work efficiency. Team communication skill, engagement, idea sharing, open mind, customer feedback and consulting.

Certificate III in Outside School Hours Care Traineeship Feedback

Dear OSHC Stakeholder,

CSWA would like to thank those who provided feedback and advice during the consultation process for the establishment of the traineeship for the Certificate III in Outside School Hours Care (10983NAT) in Western Australian.  As a Training Council our role is to submit the application to the State Training Board with strong evidence which supports our recommendation. This evidence is based on consultation with a range of stakeholders including Industry, Employer and Employee Associations, Government and Training Providers. When we asked these stakeholders to confirm their position, overwhelmingly the response provided was that the endorsement of this qualification, whilst it was able to be utilised to run a service, posed too great a risk to the children and worker. This was despite chronic workforce shortages in the outside school hours care (OSHC) sector. Whilst the sector is identified as being critical to support working parents, the State Training Board was advised that it was imperative the sector was adequately resourced and workforce issues addressed in way that minimised the risk to the child and worker.  It was recommended that the promotion of the Diploma of School Aged Education and Care (CHC50221) be promoted for those who have responsibility for running a service.

Since these consultations were undertaken, a change to the OSHC regulations by Education and Care Regulatory Unit (ECRU) came into effect on 1st July. This change has created an opportunity to review this position particularly in light of the fact that a service can no longer be run utilising the Certificate III qualification, however the First Qualified Educator may now be working towards a number of other identified qualifications. Whilst the First Qualified Educator can no longer run a service with the Certificate III, a Qualified Educator can and as such, we seek your advice on the establishment of this qualification as a traineeship as part of a strategy to build the OSHC workforce.

To assist with the decision-making process, we provide the Summary of OSHC Regulation Changes and OSHC Petition Template for review.

Qualification Details

An outline of the qualification as listed on the Training Government Authority website this lists the units of competence included.  Note whilst this lists 12 units it appears in other states delivery is based on 15 units which includes the elective three units:

  • CHCDIV001 Work with diverse people
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCPRP003 Reflect on and improve own professional practice

The Certificate III qualification does have a work placement component of 320 hours which would be captured under the traineeship arrangement.

At present the qualification in not on the government funded list and the costs unable to be confirmed as this will be negotiated between the owner of the qualification and the WA RTOs that choose to deliver.  Should its establishment be supported, CSWA will advocate for the qualification to be funded at similar levels to the existing ECEC Certificate III and Diploma. Concurrently CSWA will also advocate for the Diploma of School Aged Education and Care (CHC50221) to be funded at the same level.

Summary of OSHC Regulation Changes

Prepared by CSWA, this document aims to highlight the changes to the regulatory requirements and map again current and proposed training pathway in WA.


This outlines the potential delivery arrangements for the Traineeship and should you support its establishment placing this on your letterhead and confirming your responses to the questions in red will assist us to resubmit a position to the State Training Board promptly.  Please note that the Traineeship is delivered over 24 months in other States and is available within schools. CSWA will seek clarification from ECRU, but a potential special consideration could be that under 18s are unable to undertake the qualification unless under the supervision of a qualified staff member.

In addition to the Traineeship consultation process CSWA will continue to work with the sector to explore other opportunities to build the capacity of this critical workforce.

Please do not hesitate to contact Caroline Thompson or Fiona Andreas if you have any queries.

All responses are required by COB Monday 4th September 2023.


CSWA Newsletter – July 2023

The recent release of the Vocational Education Training (VET) Qualifications Register for Secondary Students for the 2024 school year coincides with a period within the school system when students are considering or have already identified career options, particularly pathways for years 11 and 12. Having recently navigated this space as a parent, I am acutely aware that this can be a confusing and challenging time for both students and parents.

CSWA Newsletter – July 2023 (

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CSWA Newsletter – June 2023

Whilst the recent conversation around Vocational Education and Training (VET) tend to focus on the enrolments, completions and employment outcomes, in addition to this CSWA also like to focus on the stories and the impact training can have on individuals, organisations and communities. Access to meaningful and attainable VET training can change lives by giving individuals confidence and choices that they may not have thought possible.

CSWA Newsletter – June 2023 (

Young woman with prosthetic arm typing on laptop while sitting at office desk

CSWA Newsletter – May 2023

The recent release of the McGowan Government’s Early Childhood Education and Care (ECEC) Regional Workforce Action Plan presents an opportunity to further highlight the challenges currently facing the sector and more importantly explore potential solutions. This includes the expansion of the ECEC Job Ready program and providing some clarity around migration pathways. 

CSWA Newsletter – May 2023 (